Friday, January 28, 2011

Finding Value in Cloud Computing – Part 2: Business-IT Alignment

Increasingly, business are insisting that the information technology (IT) function lead innovation of business practices and contribute to increased revenue generation. “If IT still thinks of itself as something that keeps the lights on, it is limiting its potential. Today, business wants IT to lead the way and show how to: Acquire more customers, enhance customer experience and keep employees happy.”, ‘2011 Non-tech Prediction: Business-IT Alignment’, 2011_JAN-19, (

The Cloud computing paradigm can help organizations transform the role of the IT function and ensure that it meets these goals. Many organizations are using Cloud computing to deliver services to their customer in ways not previously practical. Additionally, the Cloud computing paradigm is enabling organizations to offer new services and improved pricing to their customers. General Electric (GE), for example, leveraged Cloud computing to greatly improve its global supply chain and e-procurement capabilities., ‘GE CIO Gets His Head in the Cloud for New SaaS Supply Chain App’, 2009-JAN-22, (

__ Joseph Starwood (

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